Cancellation & Refund Policy


Damage/Breakage Policy :  We pack our goods with exceptional care and we use the best Quality of Packaging materials so that you receive the goods intact.  However if you find any product as damaged then it will your responsibility to let us know within 48 hours of receipt of the goods. Any intimation after 48 Hours will NOT BE ACKNOWLEDGED

You may return us the damaged goods And we will repair them and send it back to you with your next order.

 

Return's of  Merchandize :  We Have a Liberal Returns Policy You can send back the item you have purchased to us in its original condition and tags with the same package within 5 days, in In case you do not like it for any reasons. In case of genuine fault from our side, we will refund the money including the shipping cost or we may replace the product without additional charges.

How to send the Returns? You must take approval from one of our support team who will guide you how and where to send return

 

Conditions for return:

  • Please notify us of receipt of a Damaged / Defective product within 48 hours of delivery. If you are unable to do so within 48 hours, there shall be no liability of Kriaa.com to replace the order
  • Products/Items should be UNUSED.
  • Products should be returned in their original packaging along with the original price tags, labels and invoices.
  • It is advised that the return packets should be strongly and adequately packaged so that there is no further damage of goods in transit.
  • The returned goods are subject to verification and checks from Kriaa.in team to judge the legitimacy of the complaint

Refunds:

We will process the refund after receipt of the product by Kriaa.com Refund will be processed based on the mode of payment of the order

  • Orders paid online will be refunded within 7-21 working days
  • For COD payments, we will send a refund cheque